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About StarNet

StarNet Communications has been a leading developer of X Windows solutions since 1989. After establishing X-Win32 as the de facto standard in the higher education market during the early to mid-1990s -- 150 unlimited Campus Site Licenses worldwide -- X-Win32 has become of one the top three PC X servers in the government and commercial sectors as well.

Unlike its major rivals, Exceed (Hummingbird) and Reflection-X (WRQ/Attachmate), X-Win32 offers a highly focused PC X server that offers superior performance and productivity features, stability, ease of use and low cost (40% or better in most cases).

StarNet also delivers unequaled customer support. Our state-of-the-art engineering infrastructure allows us to fix problems and make a new release available quickly (overnight in many cases). As our testimonials page shows, StarNet customers consistently rate their X-Win32 experience as the best in the industry.




How do I contact StarNet support

X-Win32 8 and later include a link in the tray menu to easily submit a bug or request support. You can contact StarNet Support by selecting either Help -> Submit Bug or Help -> Request Support from the X-Win32 tray icon menu. Contacting support in this way provides our support engineers with useful information, such as the exact version and build number of X-Win32 that you are using (e.g. 8.0.2085).

Alternatively, you can open a support case directly if you have an earlier version of X-Win32 or if X-Win32 fails to start for some reason:

Open a new support case

Or, you may Call StarNet and select support from the phone menu to be connected to a support engineer or the support voicemail box. Our support hotline is typically staffed between 7 AM and 5 PM PST (GMT-08:00).

Category:FAQ



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